Transferring Documents to the External Tray

enaio® webclient 11.10 »

The external tray is only available to users in the desktop application of enaio® webclient and in enaio® mobile. It manages documents that were created and edited using various local applications (Word, Excel, PowerPoint, etc.), independent of enaio®, and that were transferred to the external tray for future filing in the enaio® filing system.

enaio® supports file extensions with more than ten characters or with Unicode characters.

Please note that the maximum supported file size depends on a number of a different factors. This includes the file type, the file content, the specific use case, and the client used.

The following methods are available for transferring documents to the external tray (also see External Tray):

The documents temporarily stored in the external tray are not lost when enaio® closes. They remain in the external tray until they have been filed in the filing system of enaio®.

However, if you delete the login profile in the desktop application of enaio® webclient or in enaio® mobile, then the documents temporarily stored in the external tray will also be deleted (see Logging In Using enaio® webclient as a desktop application or Logging In Using enaio® mobile).

The external tray of the desktop application of enaio® webclient and the external tray of enaio® mobile work separately. Documents in the external tray of desktop application of enaio® webclient are not shown in the external tray of enaio® mobile – and vice versa.