Logging In to yuuvis® RAD client

yuuvis® RAD client • 10.x »

  • Your administrator has provided you with a user name and a password for yuuvis® RAD.
  • Your administrator has given you an address which you can use to access yuuvis® RAD client in your browser.

  1. Enter the Web address for yuuvis® RAD client in the browser and click Enter.

    The login dialog will open.

  2. Enter your user name and password and click the Log in button.

You will be logged in to yuuvis® RAD and the yuuvis® RAD client dashboard will open (see The Dashboard).

If your presence status is set to "out of office" (see Returning Tasks), you will be informed of this by the system when you start yuuvis® RAD client and asked in a dialog box whether you want to change the status to "present". Adjust the status by clicking the Change to present button.

Please note that Internet Explorer and the incognito mode of browsers are not supported by yuuvis® RAD client.

Automated Login Procedures

If your administrator has also set up an automated login procedure for the yuuvis® RAD system, then you do not need to enter your user name and password when starting yuuvis® RAD client if you are already logged in to the system. The "Log out" action has also been removed. In this case, it will no longer be displayed in the settings menu of yuuvis® RAD client.

HTTPS and Self-Signed Certificates

When using HTTPS and self-signed certificates, the user must confirm the use of such a certificate when logging in to the system by ticking the box in the login dialog.

OAUTH2 Login Procedure

yuuvis® RAD supports login in environments with Identity Provider and OAuth2. Contact your administrator for more information.

If you want to use yuuvis® RAD agent in such environments, the yuuvis® RAD system must be configured accordingly. In the agent connections area Connections area of yuuvis® RAD agent, you must enter the corresponding connection data and activate the OAuth2 checkbox. Your administrator will provide you with the connection data.

The Change password menu in the Settings will not be available if automated login or two-factor authentication (such as OAuth2) has been configured for your system.

Notes on Licenses

  • Concurrent licenses

    There may be instances where no licenses are available in the case of systems with concurrent licenses. The user is then shown a message to this effect when they attempt to log in. They can then log in if another user logs out.

  • Provisional and test systems

    Provisional or test system users are shown a message with information on the type of license system and its expiration date when they log in. This message is constantly shown in the yuuvis® RAD bar during the month prior to date on which the license expires. The user can then contact their administrator and have the license renewed. Once the expiration date has been reached, it is no longer possible to create new objects or edit existing ones.

  • License expiration date

    Production system users are shown a message during the month prior to the date on which their license expires. The message is then constantly shown in the yuuvis® RAD bar. The user can then contact their administrator and have the license renewed. Once the expiration date has been reached, it is no longer possible to create new objects or edit existing ones.