enaio® server

enaio® 11.0 »

enaio® server must be run on a Windows server operating system. For this reason, you need to take into consideration licenses for the operating system. The same system requirements apply to load balancing scenarios. It is assumed for all operating systems that necessary security patches provided by the manufacturer are promptly installed. For installations at distributed locations, recommend checking and measuring the data throughput and latency of the network, in particular between the application server and RDBMS in order to verify its suitability in project scenarios.

Operating Systems

The following operating systems (including the service pack level) are supported by enaio®:

Operating system Version Service pack

Windows Server 2016

Standard Edition 64-bit

 

Windows Server 2019

Standard Edition 64-bit

Datacenter 64-bit

 

Windows Server 2022

Datacenter 64-bit

Standard 64-bit

 

enaio® supports server operating systems from the Long Term Servicing Channel (LTSC). Server operating systems from Microsoft's Semi-annual Channel are not supported for use with enaio®. Operating systems that are no longer supported by Microsoft are not supported. The Core versions of the Microsoft server are not supported.

Other Components

The following components have to be installed and must work properly to ensure secure and correct operation of enaio® server:

Component Parameter/value Comment

Connection to database

Local or via high-speed network (1 Gbit)

Please make sure there is enough memory available for local database operation.

Connection to storage media

Local or via high-speed network (1 Gbit) for work, cache, and archive media.

 

Storage media

Latency period <=60 ms

 

Data backup

A backup of the Work area and the database has to be executed on a regular basis.

 

Network connection for client applications

At least 100 Mbps

 

Hardware Requirements

enaio® can be configured in many ways and covers an extremely wide field of application from small to very large systems.

The listed requirements are the minimum for the minimum and exclusive system equipment needed for a productive enaio® system to provide adequate operational performance for approximately 50 users in an average office scenario with average data processing.

Updates to enaio® may result in the minimum system requirements being increased. Keep this in mind when planning the sizing of the system.

This information is a set of non-binding guidelines. OPTIMAL SYSTEMS can only give a guarantee for a specific system environment on the basis of a customized system concept, which we absolutely recommend. Please also note the recommendations on system sizing.

Likewise, it can be possible to still have full operational capability of the test systems and demo systems if the minimum system requirements are not reached.

The requirements are based on the assumption that the corresponding resources (memory, processor cores) are solely used by the relevant services, that is, they are not used by the operating system and other components that are installed on the hardware unit. If different services are operated on a shared hardware platform, the relevant values must be totaled (memory/storage, processor cores).

Parameter Value Comment

enaio® server

Exclusive memory: 8 GB

Processor cores: 2

Address space up to 4 GB is available

enaio® appconnector

Exclusive memory: see below

Processor cores: 2

Storage: 100 GB

 

'Search' and 'Index' services

Exclusive memory: see below

Processor cores: 2

Storage: 200 GB

Operating system environment: 64-bit

 

enaio® documentviewer / 

enaio® rendition-plus

Exclusive memory: see below

Processor cores: 4

Online cache: >100 GB; see comment

About 1 MB of storage is necessary for each document (8 pages). For example, 100 GB of storage are required if 100,000 documents are to be cached.

enaio® gateway

 

Exclusive memory: see below

Processor cores: 2 to 4

Storage: 100 GB

 

enaio® service-manager

Exclusive memory: see below

Processor cores: 4

Data storage: >100 GB

 

'ocr' service

Exclusive processor core(s): 1 to 4

1 processor core is supported by the integrated ABBYY FineReader Engine by default. 1 to 4 can be connected through acquisition of additional licenses. OCR throughput is approximately 6 to 10 seconds per processor core.

elasticsearch

Exclusive memory: see below

Processor cores: 2 to 4

Storage: 400 GB

Operating system environment: 64-bit

As for indexing, fast internal memory is important for this server.

We recommend having storage with 25% of the size required for all text documents to be indexed in the system.

The enaio® services setup installs an Apache Tomcat and a JAVA JDK for each service. Separate product requirements apply for both. HTTP ports are reserved by the enaio® services setup and must not be used by other applications. The setup determines and assigns available shutdown ports.

All services have to be configured as follows in each installed instance:

Service Description Memory Port

enaio® documentviewer / 

enaio® rendition-plus

Document display and conversion component

1024 MB

8070

enaio® appconnector

REST service

1024 MB

8060

enaio® gateway

Central proxy and authentication function

256 MB

80

'license' service

Manages preconfigured licenses and controls the assignment to clients

128 MB

7371

EMS service 'mailstorage'

Creating e-mails

384 MB

7361

'extraction' service

Extracts XMP and meta data from files

256 MB

7211

'ocr' service

OCR in conjunction with ABBYY FineReader

512 MB

7241

'search' service

Microservice for the full-text search

2048 MB

8040

'index' service

Microservice for full-text indexing

2048 MB

8045

'discovery' service

Services registry

128 MB

7261

'admin' service

Microservice for service administration

128 MB

7273

'argus' service

Microservice for service monitoring

128 MB 7281
'dms' service Microservice for document management 4096 MB 7981 – 7989
'office365-client' service Microservice for the Office 365 integration 1024 MB 8099
'office365-dashlet' service Microservice for the Office 365 integration 256 MB 8091
'repositorymanager' service Microservice for the SAP® connection 1024 MB 8010
'repositorymanager-archivelink' service Microservice for the SAP® ArchiveLink connection

512 MB

8092
'repositorymanager-ilm' service Microservice for the SAP® ILM connection

512 MB

8094
'archive' service Microservice for connecting to storage systems 768 MB 7530
'consistencycheck' service Microservice for periodically checking the index in projects 2048 MB 8047
'migration' service Microservice for migrating the index in projects 2048 MB 8048
'msteams-client' service Microservice for the connection to Microsoft Teams 1024 MB 7111
'msteams-actions' service Microservice for the connection to Microsoft Teams 1024 MB 7112
'osweb' service Microservice for the webclient backend 1024 MB 7900
'restdashlet' service Microservice for integrating enaio® coLab 256 MB 8282
'massmtp' service Microservice for enaio® mail-archive-service 512 MB 8110
'masmailbox' service Microservice for enaio® mail-archive-service 512 MB 8120
'masstorage' service Microservice for enaio® mail-archive-service 512 MB 8130
'data-transfer' service Microservice for enaio® data-transfer-ng and enaio® template-editor 1024 MB 7333
'users' service Microservice for user administration 512 MB 7990 to 7999

An Elasticsearch service with version 7.17.8 is installed for full-text indexing. This is configured as follows:

  • Memory: 2048 MB/port: 8041

Office documents are only shown in enaio® documentviewer in high quality if Microsoft Office (2016, 2019, 2021, Office 365 – on-premises, 32-bit or 64-bit) has been installed with enaio® rendition-plus on the computer. enaio® documentviewer does not need Microsoft Office to work.

Ghostscript must be installed to generate TIFF files from the PDF format.

Due to license requirements, Ghostscript must be installed separately.

A verified version can be found in the enaio® documentviewer installation directory located in the \renditionplus\bin\install\ghostscript directory.

For security reasons, you need Ghostscript version 10.01.2 or later.