enaio® search NG

enaio® 10.10 »

enaio® search

enaio® search NG is an optional component of enaio® that is integrated in Microsoft Outlook. It allows you to access e-mails managed in enaio® directly from Microsoft Outlook. You can search, display, or forward e-mails.

enaio® search NG works only with enaio® version 10.10 and higher. Microsoft Outlook and enaio® search NG must be installed. enaio® search NG must be logged on to your gateway. For systems with NTLM, login is automatic. Please contact your administrator if you have any questions.

Installation

enaio® search NG must be installed by your administrator on your workstation. enaio® search NG also requires the DMS service of enaio® as another component. The installation of enaio® search NG is based on the language setting of the operating system.

Existing enaio® search installations for versions 10.0 and earlier are automatically uninstalled when enaio® search NG is installed.

If enaio® search NG is installed, the Search folder enaio® directory is displayed in the Microsoft Outlook inbox directory tree. Click the search folder to open the search input form of enaio® search NG.

Searching E-Mails

enaio® search NG

The search input form of enaio® search NG offers two search modes:

  • Index search

    The index search is used to base the search on the e-mail’s characteristics, i.e., all index data from the fields From, To, Cc, Date, Subject, and Text of the e-mail. Only the e-mail text that has been transferred to the index data is searched. Depending on the configuration, this is approx. 2000 characters.

  • Full-text search

    When performing a full-text search, on the other hand, all data of the e-mails is searched. This includes the entire text of the e-mail and the entire content of all text-based attachments in addition to the identification data.

You must limit the index search and the full-text search in the Filed as field to a specific object type. To specify a search period, you can use a Calendar Add-on Calendar Add-on and the Time span button (e.g., to search for data associated with this week, this month, or this year).

For a description of which combinations of search terms, operators, and placeholders you can use in full-text search, see enaio® client External link icon and enaio® webclient External link icon, respectively.

Search Result and Preview Area

The result of a search request is displayed below the search input form. Depending on your settings in the add-on configuration, you may get an estimation of the number of hits to expect. In case of a high number of hits, it may take a while before the hit list is displayed. You can cancel the search request at this point to refine your search criteria.

The access rights in enaio® apply to search requests from enaio® search NG.

If you select an e-mail in the hit list, you can display the index data and the content of the e-mail in the content or detail preview. This preview is essentially the same as that used in the enaio® clients. For a detailed description of the content or detail preview functions, please see enaio® client External link icon or enaio® webclient External link icon.

You can also print or forward e-mails from the hit list.

Saving Search Requests

enaio® search NG offers you the option to save search requests in Microsoft Outlook. To do this, enter your search criteria in the search input form of enaio® search NG and click the Save search button. The saved search is displayed below the Search folder enaio® directory in the Microsoft Outlook inbox directory tree. Click the entry of a saved search to open the search input form with the saved search criteria.

Configuration

enaio® search NG

Open the configuration menu of enaio® search NG by clicking the Add-on configuration Configuration menu icon in the header of the search input form. The configuration menu offers the following setting options:

  • Placeholders

    Specifies whether a placeholder character should be automatically set before or after a search criterion.

  • Boundaries

    Sets the limit when the user will be warned if there are more than the specified number of hits.

  • Account

    Allows you to log in/out of enaio® to use enaio® search NG.