enaio® System Requirements

Valid for: enaio® version 9.10

The following overview lists the minimum system requirements for the operation of enaio®.

The systems listed have been tested in the listed versions together with this release in the OPTIMAL SYSTEMS release tests and their compatibility has been ensured.

enaio® uses standardized interfaces and integration technologies, meaning that enaio® also works with a wide range of older or more recent versions of the systems listed and with other unlisted systems. OPTIMAL SYSTEMS does not guarantee compatibility for systems not listed in the system requirements and performs its services subject to restrictions (in particular, no damage repair) in accordance with the prevailing maintenance contracts. In addition, OPTIMAL SYSTEMS guarantees compatibility with a listed system up until the date that the manufacturer guarantees regular (for example, not extended, expanded, individually agreed) support.

Moreover, the minimum system requirements describe the system equipment needed for a productive enaio® system to provide adequate operational performance. This information is a set of non-binding guidelines. OPTIMAL SYSTEMS can only give a guarantee for a specific system environment on the basis of a customized hardware constellation. Likewise, it can be possible to still have full operational capability of the test systems, demo systems, or systems with only partially used functionality if the minimum system requirements are not reached.

Virtualization

enaio® can be operated in a virtualized environment as long as it meets the minimum hardware and software requirements. For issues that cannot be reproduced in a native environment with sufficient processing, storage, and disk resources, you need to work with the virtual environment provider to resolve them. Operating enaio® in a virtualized environment with shared CPU and storage resources is not supported.

Antivirus Protection

Antivirus applications protect the company's network from external attacks and malware. At the same time, antivirus protection systems influence the performance of applications with frequent access to the file system.

We therefore highly recommend that virus scanners do not scan the enaio® Work and Cache areas. These areas in the file system are exclusively written and read by enaio®.

International Character Sets

enaio® is tested and released for use on Windows operating systems with the Western European code page (Windows code page 1252-Western European) in the release test.

enaio® can be used with code pages other than 1252 and is supported by OPTIMAL SYSTEMS in accordance with the maintenance contracts and, in particular, guarantees bug fixing if the system has been tested and approved by the customer before going live. The code page used must be used on all computers involved in data processing in connection with enaio®, particularly user computers, enaio® server, and database servers. Use in infrastructures with different code pages is not supported.

The option: 'Beta: Use Unicode UTF-8 for worldwide language support' in Windows 10 Regional Options can lead to display errors.