Creating E-Mails

enaio® 11.10

E-mails and e-mail elements are managed as followsenaio®in the format:

enaio® Add-Ins

Add-ins are available for Microsoft Outlook and GroupWise that allow users to create e-mails from the application at a location in enaio®.
- enaio® Outlook Add-In NG
- enaio® for-outlook
- enaio® GroupWise Add-On NG
The configuration for importing e-mails is performed via the 'mailstorage' service.

Drag-and-drop from Outlook into enaio® client

Drag and drop an e-mail from a location is set by default.

This function can be disabled or expanded in the as.cfg file located in the \etc directory of the data directory:

[Mail]
DRAGDROPMODE=1

The default value '1' allows the user to import an e-mail using drag and drop. The value '2' allows the user to import multiple e-mails at a time. Set '0' to disable the function.

Outlook interface

In enaio® client, you can create a new e-mail from a location with Microsoft Outlook and automatically generate it at the location when it is sent.

The e-mail is categorized as 'enaio® archived' in Microsoft Outlook.

To use this function, you will need to activate Send e-mail with Outlook under profile administration; the user can also do this under Settings > Other in enaio® client.

This function can be disabled via the file as.cfg in the \etc directory of the data directory:

[SYSTEM]
NEWOUTLOOKMAIL=0

The default is 1 (function enabled).

enaio® webclient does not support this function.

From an administrative perspective, e-mails can be imported into enaio® using components such as enaio® mail-archive-service or enaio® mailarchiver.

Navigation

Navigate through the help pages using the table of contents on the left. If it is not displayed when the window width is small, you can temporarily show it via the hamburger menu on the right.

Use the arrows on the toolbar to navigate to the next/previous page.

You can show hidden areas. Use the toolbar to show all hidden areas at once:

Clicking the product icon in the header returns you to the beginning of the current area. Use the toolbar to access the initial page:

Full-text Search

The search does not feature case sensitivity. A search term is also found as part of a string. Multiple search terms in the exact order as entered will be found if they are enclosed in quotation marks (").

Boolean
Operators

You can use the following Boolean operators:

AND

Finds the pages that contain all search terms.

Spaces, '+', and '&' function the same.

OR

Finds the pages that contain at least one of the search terms.

The pipe character (|) functions the same.

You can combine search terms and Boolean operators using parentheses.

Example: Paul AND (Peter OR Meyer)

The current portal area is used for the search. You can use Google to search through all portal areas.

Example: follow-ups site:help.optimal-systems.com

Please contact the OPTIMAL SYSTEMS technical editorial staff for questions and comments regarding the documention at dokumentation(at)optimal-systems.de.