Journaling in Microsoft Exchange

This section briefly outlines the journaling configuration using Microsoft Exchange Online as an example.

Detailed information can be found in the Microsoft Exchange documentation.

• Configuring the Recipient of Journal Reports

• Creating Journal Rules

• Configuring an Alternate Mailbox

The configurations are made in the Microsoft Exchange Administration Portal.

Configuring the Recipient of Journal Reports

• Sign in to the Microsoft Exchange Administration Portal.

• Navigate to Mail flow > Send connectors.

  

• Configure a send connector with the following properties:

  'From O365 to e-mail server in your organization', Name, IP address of the smart host, optionally: login credentials for basic authentication, address space, and source server.

  

Creating Journal Rules

• Sign in to the Microsoft Exchange Administration Portal.

• Navigate to dashboard > compliance management > journal rules.

  

• Configure a rule with the following properties:

  Journal report recipients, name of the rule, optional: conditions and scope: all, external only, or internal only messages.

Configuring an Alternate Mailbox

• Sign in to the Microsoft Exchange Administration Portal.

• Navigate to dashboard > compliance management > journal rules.

• Configure a recipient for undeliverable journal reports.