Absences and Substitutes
Absence
If you are out of office or absent on holiday, on a business trip, due to illness, or for some other reason, it is best to log off in enaio® as well. This will allow other users with the same roles and appropriate rights to perform workflows and (personalized) work items that normally only you would have access to.
You can set your status to present or out of office via the user menu (see Reporting Absence and Presence).
Substitutes
If no other user has the same role or all users with the same role are absent, you will require a substitute. This substitute can then carry out workflows and (personalized) work items that typically only you would have access to.
To set up substitutes yourself, you will need the system role Workflow substitute configuration.
You or your administrator can set up substitutes. As a result, the settings you made may possibly be changed again by the administrator and vice versa.
You can set up your substitutes via the user menu (see Setting Up Substitutes). To activate the substitute function, you will need to report your absence in the system (see Reporting Absence and Presence).
In enaio®, a substitution cannot be set up for a substitute.