Error Handling

• enaio® capture can only be executed if enaio® server and the database are running.

• enaio® capture and the subprograms used have to be licensed at the workstations.

• A user creating configurations has to have the relevant right.

• Configurations being edited are locked. If two users access a configuration at the same time, the configuration may be locked for all users. If this is the case, it has to be explicitly released by selecting Release on the START tab.

• A user processing batches has to have the right to start enaio® capture.

• You cannot start batches assigned to subprograms, which are not licensed at your workstation.

• Batches which are edited at a workstation will be locked for other users and cannot be processed.

• When you start a batch and receive an error message, the batch will only be transferred to another subprogram if this was specified in the configuration as the error correction program. If this is not the case, the batch will not be transferred but flagged. The reason for the error can be found in the logs (see 'Logging').

• A user can restart the batch once the errors have been fixed.

• Scanning errors occur if the scanner has not been configured properly.

• Recognition errors occur if the data source or the ODBC connection has not been configured properly. Please contact your system administrator.

• Import errors occur if no archive location has been assigned to documents. The error batch then only contains the corrupt documents; other documents will be imported. A user with the right to edit configurations can change assignments or define AXVALID (see 'Validation') as an error handling program. The batch can then be started again.