Configuring the E-Mail Module

enaio® 10.10

E-mails and e-mail elements such as appointments and meetings are managed in enaio® via an e-mail document type or a module-spanning W-Document type. Document types for e-mail management always require a field for location determination data.

E-mails can be indexed automatically by the 'extraction' and 'mailstorage' microservices when they are created. The indexing can be configured via the 'mailstorage' Service .

E-mails and e-mail elements are managed in 'EML' format.

Outlook contacts use the 'MSG' format. Umlauts used in the index data will be shown incorrectly when creating as an e-mail document type. Outlook contacts can be created as W-Documents.

Navigation

Navigate through the help pages using the table of contents on the left. If it is not displayed when the window width is small, you can temporarily show it via the hamburger menu on the right.

Use the arrows on the toolbar to navigate to the next/previous page.

You can show hidden areas. Use the toolbar to show all hidden areas at once:

Clicking the product icon in the header returns you to the beginning of the current area. Use the toolbar to access the initial page:

Full-text Search

The search does not feature case sensitivity. A search term is also found as part of a string. Multiple search terms in the exact order as entered will be found if they are enclosed in quotation marks (").

Boolean
Operators

You can use the following Boolean operators:

AND

Finds the pages that contain all search terms.

Spaces, '+', and '&' function the same.

Finds the pages that contain at least one of the search terms.

The pipe character (|) functions the same.

You can combine search terms and Boolean operators using parentheses.

Example: Paul AND (Peter OR Meyer)

The current portal area is used for the search. You can use Google to search through all portal areas.

Example: follow-ups site:help.optimal-systems.com

Please contact the OPTIMAL SYSTEMS technical editorial staff for questions and comments regarding the documention at dokumentation(at)optimal-systems.de.